FAQ Regarding Product
Crypto Box
Q: What is DEFED's Crypto Box?
A: DEFED's Crypto Box is an innovative feature developed by DEFED. All accounts with a balance greater than 0 in their DEFED account can claim Crypto Boxes for free. When the recipient claims the Crypto Box you send, they will receive a random amount of ETH and DEFE Tokens, and the sender and receiver will evenly split these Cryptos.
Q: Why can't I claim a Crypto Box?
A: Each account can only claim a Crypto Box once.
Q: Why can't I send a Crypto Box?
A: Sending a Crypto Box requires your DEFED account to have a balance greater than 0. If you want to send a Crypto Box, you can increase your DEFED balance by participating in activities, claiming Crypto Boxes from friends, making deposits, and more. Additionally, please note that each account can send Crypto Boxes a maximum of 10 times per day.
Feeds
Q: What is DEFED Feeds?
A: The Feeds feature is provided by DEFED and offers an information feed function. DEFED Feeds integrates AI technology to provide summarized information feeds related to significant news and key information in the Web3 and crypto space.
Q: What functionalities does Feeds support?
A: Users can evaluate the summarized information they see, with assessments including long and short judgments. It also supports sharing this information on social media. Through integrated AI tools, users can view information in English, Japanese, Thai, and Portuguese. If users want more in-depth information on a summarized piece, they can click to view the original article.
Q: In which languages can Feeds content be viewed?
A: In the latest version, Feeds supports viewing content in English, Japanese, Thai, and Portuguese. As DEFED evolves, it will support more languages in the future.
AI Bot
Q: Why doesn't the AI bot answer some questions?
A: To ensure the accuracy of information, the range of questions answered by the AI bot is limited. You may find that the AI bot does not answer certain questions. The AI bot will be gradually improved to increase its range of responses;
Q: What is an AI Bot, and what functionalities does it support?
A: The AI Bot is a chatbot based on AI technology provided by DEFED in DEFE Chat. Users can add the bot in chat to access specific services. The AI Bot includes HelpBot, which assists users in answering DEFED-related questions, and InfoBot, which helps users query Web3 and Crypto-related news, specific Token Data, and other common knowledge questions.
Q: How to converse with the AI Bot?
A: [For Mobile]Tap the floating button to expand the menu; Tap [Chat] to access DEFE Chat. Tap [+] to expand the menu; choose to add the corresponding AI Bot and start a conversation. The AI Bot will introduce itself briefly, and users can then ask their questions and wait for the AI Bot to respond.
Crypto Page
Q: Why can't I find some tokens on Crypto Page?
A: The current DEFED Crypto Page only includes news and token data related to the Top 100+ tokens in the Marketplace and the current trending 30 tokens. More tokens will be gradually included. If you can't find the information you need for a token, you can leave a message for defeddao.did, and DAO members' suggestions will be considered in future inclusions;
Deposit, Withdraw, Transfer, Borrow & Repay
Q: How to deposit?
A: [For Mobile], tap the floating button to expand the menu; tap [Accounts] to access the Account page. On the default [Dashboard] page, select the asset, tap [Trade], and tap [Deposit] in the expanded menu; transfer the asset to the corresponding deposit address. After obtaining the required number of block confirmations, tap [I have paid] on this page, confirm the asset and amount in the popup, and tap [Deposit] to complete the deposit process. Note that the transaction needs confirmation on Layer2 to take effect. In extreme cases, congestion on the Layer2 network may cause deposit issues. If the deposit is confirmed on the blockchain but not credited, contact defeddao.did on DEFE Chat.
Q: How to withdraw from DEFED?
A: [Web Browser] Click on the avatar, then in the expanded dropdown menu, click on [Dashboard]. Select the asset you want to withdraw, click on [Trade], and in the expanded dropdown menu, click on [Withdraw]. Enter the withdrawal amount and destination address. (Note: Currently, only withdrawals of Assets implemented on the Polygon network are free on DEFED. Be aware that there are fees for withdrawing other assets.) Click [Withdraw xxxx]. Click [Sign] on the pop-up. Wait for transaction confirmation. When a message like the following appears, the withdrawal is complete. [Mobile] Tap the floating button to expand the menu; tap [Accounts] to access the Account page. On the default [Dashboard] tab, find the corresponding asset, tap [Trade], and tap [Withdraw] in the expanded menu; after entering the target address and amount on the withdrawal page, tap [Withdraw] to trigger the transaction; (for users logged in with a Web3 wallet) sign; wait for confirmation to complete the withdrawal; The transaction needs confirmation on Layer2 to take effect. In extreme cases, congestion on the Layer2 network may cause withdrawal issues. If the withdrawal is stuck in Pending status without block confirmation, contact defeddao.did on DEFE Chat.
Q: How can assets be transferred to other DEFED accounts?
A: In DEFED, there are two types of transfers. Type I is similar to the traditional way of sending assets to other accounts on the blockchain. The specific steps are as follows: [Web Browser] Click on the avatar, then in the expanded dropdown menu, click on [Dashboard]. Select the asset you want to withdraw, click on [Trade], and in the expanded dropdown menu, click on [Transfer]. Choose the network, fill in the target address and quantity, click [Transfer] to initiate the transaction. (For users logging in with a Web3 wallet) Sign the transaction and wait for confirmation to complete the transfer. In this transfer method, the assets will go directly to the recipient's account. [Mobile]Tap the floating button to expand the menu; Tap [Accounts] to access the Account page. On the default [Dashboard] tab, find the corresponding asset, tap [Trade] , and, tap [Transfer] in the expanded menu. Choose the network, fill in the target address and quantity, tap [Transfer] to initiate the transaction. (For users logging in with a Web3 wallet) Sign the transaction and wait for confirmation to complete the transfer. In this transfer method, the assets will go directly to the recipient's account.
Type II is based on DEFE Chat. The main difference from the first type is that after the sender sends the transfer, the recipient needs to manually claim the asset; otherwise, the asset will automatically return to the sender's account after the expiration period (default is 24 hours). The specific steps are as follows: [Web Browser] Click the [Chat] on the guide bar to access DEFE Chat. Choose the recipient's chat box; Click [+] to expand the plugin menu; Click [Transfer], choose the asset to be sent and fill in the quantity, select the balance from [Saving Balance] and [Credit Balance], click [Next], after confirming the information, click [Send]. (For users logging in with a Web3 wallet) Sign the transaction to complete the transfer. [Mobile]Tap the floating button to expand the menu; Tap [Chat] to access DEFE Chat. Choose the recipient's chat box; Tap [+] to expand the plugin menu; Tap [Transfer], choose the asset to be sent and fill in the quantity, select the balance from [Saving Balance] and [Credit Balance],tap [Next], after confirming the information, tap [Send]. (For users logging in with a Web3 wallet) Sign the transaction to complete the transfer.
Q: Why is my withdrawal constantly in Pending status?
A: The withdrawal remaining in Pending status is often due to congestion on the blockchain where the withdrawal transaction is being processed. DEFED continuously monitors the Gas Price on the current blockchain in real-time. When the Gas Price exceeds 800 Gwei, DEFED temporarily halts the submission of transactions to the network until the Gas Price normalizes. Typically, all you need to do is wait, and your withdrawal will be resubmitted and confirmed when the network congestion eases. If you notice that the network Gas Price has decreased, but your withdrawal transaction is still in Pending status, please contact us for further assistance.
Q: Why hasn't my USDC deposit arrived?
A: There are currently two types of USDC assets on the Polygon network: USDC.E (Bridged) and USDC. Please confirm the smart contract address of the USDC asset you deposited. Please note that at this stage, DEFED only supports USDC.E (Bridged) assets. The smart contract address is [0x2791bca1f2de4661ed88a30c99a7a9449aa84174]. If you mistakenly deposited USDC assets, please contact us, and we will assist you in resolving the issue.
Q: Why hasn't my Deposition arrived?
A: Depositing into DEFED requires waiting for the corresponding block confirmation for the funds to be credited. Please note that if you deposit funds using on-chain transfers, ensure that the smart contract address of the deposited asset matches what DEFED displays. If they do not match, the funds will not arrive.
Q: Can DEFED directly withdraw to a CEX (Centralized Exchange)?
A: DEFED can withdraw to a CEX. However, due to wallet configuration issues with some CEX, they might not recognize the transaction, leading to no deposit. Therefore, we recommend withdrawing to your Web3 Wallet (EOA Account) first and then depositing it to the CEX address.
Q: Does withdrawing from DEFED require fees?
A: DEFED requests different network fees for different assets. When withdrawing USDC or USDT assets on the Polygon network, DEFED does not charge network fees.
Q: How do I send Crypto to other accounts in DEFED?
A: You can add others as friends by using their DID name or Proxy Account address and initiate transfers in the chat. Once the other party accepts, the transfer is completed. You can also use DEFED's Transfer feature, input the other party's Proxy Account address, and complete the transfer. You can even use the Withdraw feature to directly withdraw assets to the other party's Proxy Account address.
Q: Is there a fee for transfers?
A: At the current stage, DEFED offers preferential treatment for Transfer activities within the DEFED Network and does not charge any fees.
Q: Which assets can be deposited?
A: You can recharge on the Ethereum Mainnet with: ETH, WBTC, USDT, USDC; You can also recharge on the Polygon Network with: USDC.e, USDT, MATIC, AAVE, DEFE, USDC.
DEFE DEX
Q: How to use DEFE DEX?
A: [For Mobile], tap the floating button to expand the menu; tap [DApp] to access the DApps List; tap [DEFE DEX] to access the DEX page; choose the transaction type (Market or Limit), select the trading asset and target asset, and enter the amount within the available balance range; choose CEX or DEX from the liquidity sources below; tap [Preview Route] to preview the transaction result; (if this is your first time using the trading asset, you need to tap [Approve] to approve the smart contract to call the proxy of this type of asset);tap [Convert] to trigger the transaction and confirm the signature; the transaction will be completed after block confirmation.
Q: What is Slippage tolerance, and what is the adjustable range (currently defaults to 0.1%, manually adjustable up to 50%, automatically adjusts forward if exceeded 50%)?
A: Slippage tolerance refers to the deviation range of the execution price allowed during DEFE DEX trading due to market price fluctuations. Since DEFE DEX aggregates liquidity from the market, when liquidity within a certain price range cannot meet the trading demand, a broader range of liquidity needs to be called to facilitate a successful trade, resulting in price deviation. DEFED supports Slippage tolerance settings in the range of 0.1% to 50%;Please note that improperly using this feature may result in losses in your trades, so we do not recommend adjusting the Slippage tolerance value without a full understanding of the feature;
Q: What is the difference between DEX liquidity and CEX liquidity?
A: DEX Liquidity comes from decentralized exchanges deployed on the blockchain, often offering better trading prices and relatively slower transaction speeds; CEX Liquidity aggregates liquidity from centralized exchanges, generally providing faster transaction speeds but relatively poorer trading prices; Users can choose liquidity sources based on their needs;
Q: Why does DEFED DEX show 'insufficient liquidity' when I try to use it?
A: There could be several reasons why DEFED DEX displays 'insufficient liquidity.' 1. DEFED currently supports only a subset of trading pairs, and the pair you selected might not be among them. For example, ETH_Ethereum to USDT_Polygon. In this case, we recommend first converting ETH_Ethereum to USDT_Ethereum and then USDT_Ethereum to USDT_Polygon. You might be trying to exchange a large amount that exceeds the liquidity range offered by the current quote; please try reducing the amount and attempt the trade again.
Q: Why can't I execute a trade?
A: There are many reasons that can prevent a trade from executing, including insufficient market liquidity, unstable network conditions, and front-end issues. Corresponding solutions include: 1) For insufficient market liquidity, you can try the following solutions: - Adjust the Slippage Tolerance: This parameter helps address issues like insufficient market depth and longer front-end matching processing times. The default value is 0.1%, but you can adjust it manually within a range of 0.05% to 1%. - Change to a different trading pair: Try trading in pairs with better liquidity. 2) For unstable network conditions, you can try switching to a different network connection, refresh the page, and try again. 3) For front-end errors, you can refresh the page and try again later.
Q: Which assets are currently supported by DEFE Convert (DEX)?
A: Currently, DEFED Convert supports the following assets: ETH_Ethereum, USDC_Ethereum, USDT_Ethereum, WBTC_Ethereum, USDC.E(Bridged)_Polygon, USDT_Polygon, AAVE_Polygon.
Q: Are there fees for using Dex?
A: Since DEFED itself does not provide liquidity but aggregates liquidity from both CEX and DEX, fees may occur when utilizing its services.
DEFED SBT
Q: Why can't I upload my image when minting SBT?
A: Unsuccessful uploads are often related to your network environment. We recommend changing your network connection or trying again later.
Q: How can I modify my privacy mode after minting SBT?
A: We apologize, but at this stage, DEFED does not support modifying the privacy mode. You can contact us, and we will provide feedback once we make targeted optimizations in the future.
Q: What is the privacy mode for SBT?
A: When you choose Public mode, DEFED users can find your DEFED account through your email address, and your email address will be displayed on your SBT. If you choose Private mode, no one can find an associated account through your email address, and your email address will not be displayed on SBT.
Q: What is the DEFED Soul Bound Token (SBT), and what is its primary purpose within the DEFED Network?
A: The DEFED Soul Bound Token (SBT) is a non-transferable NFT used for identity verification within the DEFED Network and associated with a user's proxy address. Its primary purpose is to provide a secure and decentralized identity verification solution, allowing users to establish their unique identity in the network and easily retrieve related information.
Q: How do users use the SBT when interacting with other addresses on the DEFED Network?
A: When users interact with other addresses on the DEFED Network, they can retrieve information from publicly accessible SBT, such as handle name, email, and other detailed information.
Q: What kind of information is contained in the SBT, and what identity aspects does it encompass?
A: The SBT contains a user's handle name, a verified email address, and an NFT avatar. Users can also control the visibility of their information, making it visible to other users or keeping it private.
Q: How does SBT contribute to the user's growth and recognition within the DEFED Network?
A: As an identity verification mechanism within the DEFED Network, the SBT also tracks a user's growth and activity within the network. Users will be recognized and rewarded based on their contributions and participation within the DEFED Network. The growthability of DEFED SBT will be implemented based on the composable NFT standard ERC6551.
Q: What is the current status of the 'Growthability' feature on DEEFD SBT?
A: The 'Growthability' feature is currently under development. This feature will be implemented using the ERC6551 standard to track user activity and contributions within the DEFED Network. Users will receive badges and rewards based on their contributions within the DEFED Network. Specific details will be announced in DEFED's future announcements and blog.
Q: Why is the Soul Bound Token (SBT) non-transferable and non-sellable?
A: The SBT is a token modified from the ERC-721 standard, but the modification makes its ownership immutable, rendering it non-transferable and non-sellable. This means it cannot be transferred to other users or sold, ensuring its uniqueness and immutability as a user's identity.
Q: How do users control the visibility of their SBT information?
A: Users can provide the minimum required data, such as a handle name and an avatar, without providing other private information. Users can also choose to set their email address as public or private.
Q: What are the future plans for SBT?
A: Future plans for SBT include NFT transfer functionality, default avatar allocation, and the ability to click on a user's avatar in group chats to display user profiles. These features will further enhance interaction and user experience within the DEFED Network.
Q: How to modify SBT cards?
A:[For Web Browser], first visit the Homepage and click on [View] next to the did name; click on the pencil icon in the upper right corner of SBT to enter edit mode;[For Mobile], tap the icon in the upper right corner, tap [View your SBT] in the pop-up menu, tap the pencil icon in the upper right corner of SBT to enter edit mode;
DEFED Account
Q: How to register on DEFED?
Q: How to check the Account Balance?
A: [For Mobile], tap the floating button to expand the menu; tap [Accounts] to access the account page. You can view the current account balance on the default [Dashboard] tab;
Q: How to view wallet transaction history?
A: [For Mobile], tap the floating button to expand the menu; tap [Accounts] to access the account page. Tap [Activities] to switch tabs and view the transaction history of the current account;
Q: How to disable market notifications?
A: [For Mobile], tap the icon in the upper right corner, tap [Settings] to enter the settings page; swipe to the bottom of the page, tap the [Marketing Updates] switch to [Off];
Q: What should I do if I forget my account login password?
A: So sorry, DEFED does not support password recovery services at this stage. You can contact us, and we will provide feedback once we make targeted optimizations in the future.
Q: What should I do if I haven't received the email verification code?
A: I recommend checking your email's spam folder and any related whitelist settings. Also, to prevent system abuse, if you request verification codes too frequently, the system may temporarily suspend sending them to you. If you still can't receive the verification code after checking your spam folder and whitelist rules, please contact us.
Q: What is a Proxy Account?
A: To achieve account abstraction, allowing users to access Web3 accounts using traditional email and password, DEFED deploys a Proxy Account for each registered user. From an account type perspective, the Proxy Account belongs to a CA account, which is a smart contract account, so it has the advantages of CA accounts: no need for a mnemonic phrase, no need for gas preparation, and the ability to execute complex operations in a simple way. After identity verification, users can easily use DEFED in a Web2 app-like manner and interact with other dApps.
Q: What is 'Account Abstraction'?
A: 'Account abstraction' is a core concept of DEFED, allowing users to log in in multiple flexible ways, including Metamask, email, and social logins. The goal of this concept is to simplify the user's experience when entering Web3, eliminating complex settings and procedures to make it more user-friendly.
Q: How can I view my Proxy Account address?
Q: How can I check my account balance?
A: You can view your current account balance on the Portfolio page. Please note that when you choose "Deposit by QR code," you need to click [I have paid] and manually confirm the deposit for the deposited assets to appear in your balance.
Q: How do I contact the support team for help?
A: You can contact mods on DEFED's official Discord server, or contact defeddao.did in chat. You can also leave a message under DEFED's official Twitter for assistance.
DEFED Asset
Q: What is AToken?
A: AToken is the term used for interest-bearing assets in the DEFED Network. It is not a standard ERC20 asset because its balance grows at a certain rate with the increase in blocks. When users deposit interest-bearing assets listed by DEFED into DEFED, DEFED mints the corresponding interest-bearing AToken for their Proxy account to record and settle. When users withdraw interest-bearing assets from their accounts, DEFED removes the corresponding AToken from the user's Proxy account.
Q: What is VToken?
A: For tokens supported by DEFED but that do not exist in the lending market, DEFED creates fully mapped standard ERC20 Tokens, known as VTokens. When users deposit such asset tokens into DEFED, DEFED mints VTokens for their Proxy Account to record and calculate. When users withdraw asset tokens from their accounts, DEFED removes the corresponding VToken from the user's Proxy account.
Q: How can I check my account balance?
A: You can view your current account balance on the Portfolio page. Please note that when you choose [Deposit by QR code], you need to click [I have paid] and manually confirm the deposit for the deposited assets to appear in your balance.
DEFE Lend
Q: What is the 'health factor'?
A: The health factor is an indicator used to measure the level of risk in an account during lending or collateral transactions. It is typically a number between 0 and infinity. A higher health factor indicates a better financial condition for the account, while a lower health factor suggests that the account may be at risk. Specifically, the health factor thresholds and their descriptions are as follows: 0.0~1.0: The account is undercollateralized and will be immediately liquidated until the health factor recovers to 1 or higher. 1.0~1.5: Your account is close to the liquidation threshold of collateralization and may trigger liquidation after market fluctuations. It is recommended to repay some of the loans or increase collateral to avoid liquidation risk. Greater than 1.5: Your account is overcollateralized and will not trigger liquidation.
Q: When liquidation occurs, will all of my collateral be liquidated directly?A: DEFED will conduct the liquidation process as necessary and will not normally liquidate all collateral. When liquidation occurs, DEFED will gradually liquidate the collateral until the account health factor returns to 1. Q: How do I avoid liquidation?A: To prevent liquidation, you need to deposit more assets as collateral, or repay loan/interest payments to ensure your health factor is above 1. Q: Can I participate in the liquidation ecosystem?A: Yes, DEFED's clearing mechanism is open to anyone with clearing ability. However, since clearing is profitable in most cases, competition will be fierce and this may require some program development skills. For DEFED, the ability to clear faster and at a better price is the most important consideration. Upon completion of liquidation, the liquidator will receive a liquidation bonus.
Q: How to Borrow and Repay?
A: [For Mobile]Tap the floating button to expand the menu; Tap[DApp]to access the DApps List; tap [DEFE Lend]. Choose the asset for Borrow/Repay, fill in the quantity, and click [Borrow/Repay XXX] to initiate the transaction. Sign the transaction, and after blockchain confirmation, the corresponding operation will be completed. Note: With the fluctuation of collateral asset prices, when the health factor reaches the liquidation threshold, liquidation will be triggered. Please be aware and timely supplement collateral or repay the loan to reduce liquidation risk.
Q: Which assets/Tokens are supported for borrowing?
A: Currently, the supported assets available for borrowing include: ETH, WBTC, USDC, USDT on the Ethereum Mainnet.
Q: Is repayment required for DEFED borrowing?
A: DEFED calculates borrowing interest on a per-block basis. When your Health Factor is greater than 1, there is no need to actively repay the loan. However, when the Health Factor approaches 1, it is advisable to promptly add collateral or repay the loan to avoid liquidation risks. Details:
0/0~1.0: The account is undercollateralized and will be immediately liquidated until the health factor recovers to 1 or higher.
1.0~1.5: Your account is close to the liquidation threshold of collateralization and may trigger liquidation after market fluctuations. It is recommended to repay some of the loans or increase collateral to avoid liquidation risk.
Greater than 1.5: Your account is overcollateralized and will not trigger liquidation.
Q: What conditions need to be met for borrowing?
A: Users must hold collateral approved by DEFE Lend within their DEFED account. Currently, the list of supported collateral for DEFE Lend on Ethereum Mainnet includes: ETH, WBTC, USDT, USDC. And the current Health Factor is greater than 1.
DEFED Mechanism & Features
Q: What are the current features supported by DEFED?
A: Decentralized Chatting, Convert (RFQ On-Chain), SBT (DID with Growthability), Feeding, Lending.
Q: Has DEFED launched a mobile application?
A: At the current stage, DEFED has only launched a web page. You can access DEFED Mobile using a mobile browser.
Q: What is DEFED's vision?
A: The vision of DEFED is to be the ultimate network for Web3 enthusiasts, aiming to make Web3 accessible and enjoyable for everyone. Their platform offers a seamless onboarding experience and a rich tool and feature ecosystem to cater to various needs on Web3.
Q: What is the core product of DEFED?
A: The core product of DEFED is a social chat application that provides not only simple messaging but also allows users to control their data and communication with end-to-end encryption. This application also integrates with existing social networks like Discord and Telegram, allowing users to easily connect their existing accounts.
Q: What is DEFED Feeding?
A: DEFED has introduced an AI bot to simplify the experience of gathering valuable information. It automatically summarizes and highlights key insights from internet sources, ensuring that you never miss important updates or discussions.
Q: What is 'Approve'? Why do I need ‘Approve’?
A: For security and permission control reasons, smart contracts or protocols require your confirmation and approval before accessing and interacting with the tokens in your account. This process is referred to as 'Approve.' In the DEFED network, when you perform certain operations for the first time, you'll need to approve DEFED smart contracts to access and manage your account assets.
Q: What is DEFE Gate?
A: DEFE Gate is an on-ramp service provided by third-party vendors, allowing the purchase of cryptocurrencies using fiat currency. Depending on your region, you can use various methods, including but not limited to Google Pay, credit cards, to acquire the supported crypto assets on DEFED. The purchased crypto assets will be directly displayed on your DEFED dashboard.
DEFED Chat
Q: What is DEFED-Guess?
Q: What is the "Say-hi channel"?
A: All users who join DEFED can choose to join the DEFED Say-hi channel. Here, you can greet and connect with DEFED users from around the world.
Q: Can I set a nickname for my contacts?
A: Absolutely, DEFED Chat supports adding nicknames for your contacts. If you haven't added a nickname, it will display the contact's DID name. If the contact hasn't minted an SBT, it will display their Proxy Account address.
Q: How can I create a group in Chat on the mobile app?
A: I'm sorry, but currently, DEFED does not support creating groups on the mobile app.
Q: Why is a password required for Chat?
A: DEFED provides decentralized and encrypted chat services. To safeguard user privacy, strengthen information security, and verify the identity of users accessing chat information, a password set during the initial use of the chat service is required for authentication.
Q: Can I migrate chat records?
A: No, chat migration to the new version only supports migrating friend relationships and group chats.
Q: Does the new chat version have the Transfer function?
A: DEFED's new chat version still supports Transfer.
Q: I didn't check chat records to claim rewards, and now the rewards are expired. What should I do?
A: The rewards will be returned to the sender's account, and you can contact the sender to resend them.
Q: Is chat migration automatic?
A: After migrating to the new version, the system will open popups tutorial. You can manually add contacts you want to migrate to the list. If you created group chats in the old version of chat, you need to recreate them for migration. Q: On mobile chat, the floating button is blocking the message send key. What should I do?A: You can drag the button until you can see the message send key.
Q: What are the key features of the new chat version?
A: The new chat version integrates AI bots, including a help bot providing assistance with DEFED's internal products and an Info Bot for real-time crypto-related information.
Q: What upgrades does the new Chat version have compared to the old version?
A: The new chat version uses more advanced encryption and verification methods, eliminating the need for users to set chat-specific passwords.
It integrates AI technology to help users get real-time crypto-related information and solve issues when using DEFED.
DEFED 2.0 Migration
Q: What is DEFED 2.0 Migration?
A: DEFED has launched its 2.0 version, and due to the adoption of a new account design and network deployment, users of DEFED V1.0 need to migrate their DEFED accounts and assets to DEFED 2.0 to access the new features.
Q: What should users be aware of during the migration?
A: Before initiating the migration, it's important to clear all Debt in your V1 account, or else you won't be able to proceed with the migration. Additionally, you'll need to authorize DEFED smart contracts to access and manage your assets in your Proxy Account to complete the migration.
Security
Q: How does DEFED stay secure?
A: DEFED uses audited smart contracts to lock your assets in a vault to protect against hacking attacks. DEFED will provide 2 audit reports by Certik & Armors. There is a limit on the maximum amount that can be withdrawn from an address within 24 hours. DEFED Treasury has set up a risk fund to cover any unexpected risks.
Q: Is there any insurance provided for DEFED smart contracts?
A: DEFED Treasury has set up a risk fund to cover accidents. Of course, more risk countermeasures are in the prevention part, so DEFED will provide 2 contract smart security audit reports. At the same time, along with the progress of the project, DEFED will start a Bug Bounty campaign for the whole DAO.
DEFE Token
Q: What is DEFE Token?
A: DEFE Token is the core asset of the DEFED Network. DEFE is a governance token and a utility token. Users will earn DEFE Tokens based on their contributions to the DEFED Network and participate in the growth and governance of DEFED Network through DEFE Tokens, sharing in the ecosystem's growth. At the current stage, users can use DEFE Tokens to participate in the DEFED Prize Pool for a chance to win rewards
Q: What are the methods to obtain DEFE?
A: There are various ways to obtain DEFE tokens. You can receive a certain amount of DEFE by claiming Crypto Boxes sent to you by others without any threshold. Sending Crypto Boxes to others can also earn you a 50% reward when the recipient claims the Crypto Box, including DEFEs. Actively participating in activities organized by DEFEDDAO, such as Study 2 Earn, can also earn you DEFEs. Additionally, you can acquire DEFEs by bidding on assets like ppUSDT in the Prize Pool. Actively providing suggestions to DEFEDDAO or participating in Bug Bounty programs also offers opportunities to earn DEFE rewards.
DEFEDDAO
Q: What can I do for DEFEDDAO?
A: As a DAO Member, you can actively contribute to the development of DEFEDDAO. This includes participating in DEFEDDAO's promotional activities, community events, and fostering a friendly community atmosphere. You can also explore DEFED's products and provide feedback and ideas to help improve them. Your suggestions contribute to the enhancement of DEFED's products. Furthermore, if you're interested, you can introduce DEFED to your friends, as DEFEDDAO welcomes any well-intentioned members to join.
Q: I want to collaborate with DEFED. Whom should I contact?
A: You can contact the community mod on DEFED's official server, or contact defed_community.did in DEFED Chat.
Pool
Q: What is the prize pool?
A: Prize Pool is an exciting feature offered by DEFED, allowing users to participate in asset exchanges with uncertain prices. It enables users to potentially sell specified assets at high prices or buy them at low prices under certain conditions. The Prize Pool supports the addition of underlying assets and base assets, and after expiration, it settles counterparty assets proportionally among all participants.
Learn More about Prize Pool
Q: Why am I unable to Bid?
A: Possible reasons include: - The Target ppToken balance in the account does not meet the minimum single Bid limit. - The current time is outside the In Bidding timeframe. - Not meeting the conditions to participate in that Pool (not in the Whitelist, etc.).
Q: What does available balance of ppToken mean?
A: The ppToken balance includes two states: available, which can be used for Bidding or conversion, and frozen, which must wait for the corresponding Bid to enter the settlement or refund process before the freeze can be released. Details: After using ppToken for a Bid, the smart contract does not immediately deduct the balance. Instead, it freezes that portion of the balance based on your signature results, which becomes unavailable but still exists in your account. When the In Bidding stage of the Pool ends, the smart contract will determine if the Pool is valid based on the set limiting conditions. When the Pool is deemed valid, the smart contract enters the settlement phase, deducts the Bid ppToken based on the signature results, and issues the converted ppToken. At this point, the frozen state ends, and the converted ppToken is added to the available balance.
Q: How can I check the current stage of the Pool?
A: We provide two ways to check the current stage of the Pool: - On the Pool List page, check the Pool's Status. - On the Pool Details page, view the current stage of the Pool and the countdown to the stage's end. When the Pool has completed settlement, "Settlement Completed" will be displayed, and there will be no countdown.
Q: How can I view the Target ppTokens of the current Pool?
A: We offer three ways to view the Target ppTokens of the current Pool: - On the Pool List page, check the Bidding Tokens of the Pool; icons representing Target ppTokens will be displayed. - On the Pool List page, click Rules. In the popup, you can view Target ppTokens. - On the Pool Details page, you can view the icons and symbols of the Target ppTokens for the current pool.
Q: Can I participate in the Prize Pool without DEFE?
A: You need to hold at least one of the Pool-supported assets, and it must be greater than the minimum Bid amount to participate.
Q: What is the Type of a Pool?
A: DEFED Pools currently have two types: Exchange and Lucky. Users can exchange assets in Exchange Pools or draw lucky rewards in Lucky Pools. If a Pool has both Exchange and Lucky types, users can exchange assets and participate in lucky draws simultaneously.
Q: Does a larger Bid amount in Exchange & Lucky Pool increase the chances of winning?
A: The Bid amount only affects the quantity of exchanged assets. In the current rules, the probability of winning is equal for each Bid account.
Q: How can I acquire ppToken?
A: Use the [Manage My $pp] function to convert your own tokens into ppToken. You can also convert available ppToken back into tokens.
Q: Is there a fee for converting tokens to ppToken?
A: Currently, there is no fee for converting DEFE to ppDEFE, USDT to ppUSDT, USDC to ppUSDC, or ETH to ppETH.
Q: What is the exchange ratio between Token and ppToken?
A: The exchange ratio between Token and ppToken is 1:1.
Q: When does the settlement phase start?
A: The settlement phase will begin at a pre-set time; typically, this time is 48 hours after the start of bidding. If you want to check the start time of a Pool Settlement phase, you can click on Rules on the Pool List page.
Q: Can I directly convert DEFE into ppUSDT?
A: No, conversion between Token and ppToken is only possible within the same asset. ppToken represents the mapped asset within the Prize Pool account, and therefore, conversion cannot occur between different assets. If conversion between different assets is needed, it must be done through an Exchange Pool that supports those assets.
Q: How can I find out the rewards for the current Period?
A: You can check the Rules page, where the Base Amount is the rewards contributed by the creator for the current Period.
Q: How can I find out the Luck rewards for the current Period?
A: Luck rewards are not disclosed until the winning results are announced.
Q: How do I claim Luck rewards after winning?
A: No manual action is required; Luck rewards will be automatically credited to your pp account.
Q: How can I withdraw the assets I have exchanged?
A: Use the Convert function to exchange ppToken for Token, and then withdraw from DEFED.
Q: Are there any conditions for participating in the Prize Pool?
A: You need to have at least one DEFED account and possess the ppToken supported by that Pool. The available balance of this ppToken must be greater than the Minimum Bid Amount for the User.
Q: How to view the Base Prize for each Prize Pool period?
A: In the current version, the Base Prize can only be viewed in the Settlement History; it is not accessible during the In Bidding or Ready phases. When a Pool fails to enter the settlement phase and goes into the Refund process, the Base Prize cannot be viewed either.
Q: What is the Base Prize for the Prize Pool?
A: For each new Period, DEFED allocates a basic exchange reward to incentivize user participation in the Prize Pool. This reward is known as the Base Prize.
Q: What is the Lucky Prize for the Prize Pool?
A: To encourage user engagement in the Prize Pool, DEFED provides a Lucky Prize as an additional reward for participating users. When the Pool's Type includes Lucky, it means participants in that Pool have a chance to win the Lucky Prize.
Q: How to view the Lucky Prize for the Prize Pool?
A: In the current version, the Lucky Prize can only be viewed in the Settlement History; it is not accessible during the In Bidding or Ready phases. When a Pool fails to enter the settlement phase and goes into the Refund process, the Lucky Prize cannot be viewed either.
Q: What does the settlement status "Refunded" mean for the Prize Pool?
A: The bidding has been returned because the restrictions were not met.
Q: What does the settlement status "Success" mean for the Prize Pool?
A: The smart contract has completed settlement based on the signature.
Q: What does the settlement status "Confirmed" mean for the Prize Pool?
A: The current Bidding signature has been broadcasted on the blockchain.
Q: Can the invitees receive rewards in the Share 2 Earn activity?
A: Invited users without bidding records, who register and mint SBT through the activity link, can receive a 5% DEFE refund from the sharer's current period bidding.
Q: How can I check if the people I invited completed registration and minted SBT in Share 2 Earn?
A: In the rpp, and open the ppAsset the current period, you can check in real-time the users who completed registration through your activity link and whether they have completed SBT minting.
Q: How can I check the validity period of the Share 2 Earn activity for the current period?
A: After each period settlement, go to the referral history page to see the claim countdown, which also indicates the remaining time for the Share 2 Earn activity in that period.
Q: How can I earn more rewards in Share 2 Earn?
A: Invite more users who haven't bid before through your activity link to register and mint SBT to earn additional rewards.
Q: How can I view the rewards I claimed?
A: You can visit DEFED's Dashboard to view the rewards or go to the Prize Pool Details page, click Manage my $pp, and open the ppAsset convert window to see the rewards in your DEFED balance.
Q: How do I participate in the Share 2 Earn activity?
A: To participate, you need to bid in the prize pool first. After the bid settles, click the share button in the settlement history during the Share 2 Earn's period. Share the results on social media, invite new users to register on DEFED, and complete SBT minting to earn rewards.
Q: What are the rules for distributing rewards in the Share 2 Earn activity?
A: Sharers receive a 5% cumulative reward for sharing the activity link on Twitter and verifying it in DEFED. Sharers can receive a maximum of 50% DEFE refund and Lucky Prize Boost through sharing and inviting. Sharers need to manually claim rewards on the referral history page after the activity ends. Invited users receive their rewards instantly after completing registration and SBT minting. for more details: https://defed.gitbook.io/defed-2.0/unique-features/prize-pool/share-2-earn
Q: What is the Share 2 Earn activity?
A: Share2Earn is a feature introduced by DEFED to incentivize the utilization of the Prize Pool. Bidders can earn a maximum 50% refund on their bids and boost the lucky prize by sharing their settlement results on social media. for more details: https://defed.gitbook.io/defed-2.0/unique-features/prize-pool/share-2-earn
Q: What rewards are included in the Share 2 Earn activity?
A: For bidders who bid with ppDEFEs, they can receive a maximum 50% DEFE refund. The lucky prize winner for the current period can additionally receive a 50% lucky prize boost.
Q: Why can't I claim the rewards of share2earn?
A: Shareholders can only use the claim button to collect cumulative rewards after the Share 2 Earn activity for the current period ends.
Q: Why did I participate in the Share 2 Earn activity but have no rewards to claim?
A: Please check the following:
Verify the correct period for the rewards; rewards are calculated independently for each period.
Ensure your bidding in the current period includes ppDEFE, or you won the lucky prize for the current period. Rewards are based on this data.
Use the share feature to send the content to Twitter, correctly paste the tweet link, and click verify to complete the verification.
Invite users who have not bid before to register and mint SBT through the activity link.
Complete the sharing and inviting actions within the valid period of the current period.
Q: Why does my friend, who clicked the activity link to access DEFED, get the message 'Your account does not meet the eligibility criteria for participating in the activity'?
A: Ensure that the invitee meets the following criteria:
They have not participated in the Share 2 Earn activity before.
They have not bid in the Prize Pool.
Only users who do not meet these criteria can participate as invitees in the Share 2 Earn activity.
Q: Why does my friend, who invited fewer people than me in Share 2 Earn, receive more rewards?
A: The base for Share 2 Earn activity rewards is your bidding in the current period. You can earn a maximum of 50% DEFE refund and 50% lucky prize boost if you win the lucky prize for the current period.
DSP
Q: How to use the Engage bot to get DSP points?
A: There are several ways to earn DSP points:
After linking to your Twitter account, complete Twitter interaction tasks in the Engage channel. Within the task's validity period, click the corresponding green button in the Engage channel to verify and earn DSP points.
Showcase your SBT in the sbt-show channel to earn corresponding DSP rewards.
Actively participate in community discussions and contribute. Use the /daily command to claim daily rewards.
Q: What's the use of DSP?
A: DSP points can be used for lotteries, auctions, and exchanging for various prizes provided by DEFEDDAO. For example, you can currently exchange 10,000 DSP for 1,000 DEFE.
Q: Does connecting my Twitter account require authorization?
A: No authorization is needed. Simply input your account homepage link.
Q: What is DSP?
A: DSP (DEFED Social Points) is a points system introduced by DEFED to foster community growth.
Q: Do DSP points expire?
A: As of now, DSP points do not have an expiration date.
Q: Are there any limitations when exchanging DSP for DEFE?
A: Currently, each exchange is limited to using 10,000 DSP to get 1,000 DEFE.
Q: What preparations are needed before earning DSP?
A: Visit DEFED's official Discord Server at https://discord.gg/vBarmUjpMS. First, connect your Twitter account with your Discord by using the '/set twitter' command in any channel, entering your Twitter account homepage link (e.g., 'https://twitter.com/elonmusk').
Q: Where should I complete the connect Twitter operation?
A: You can complete the command in any channel where the DSP bot is present within the DEFED server.
Q: Any considerations when completing Twitter interaction tasks?
A: Ensure you complete the task within its validity period and click the corresponding green button in the Engage channel to verify. Verification of Twitter tasks requires prior completion of connecting your Twitter account.
Q: Will connecting my Twitter account expose my privacy?
A: No, during the process of connecting your Twitter account, the related content is visible only to the sender, ensuring your privacy is not disclosed.
Q: Any considerations when using commands with the DSP bot?
A: Pay attention to correctly select the 'Engage' bot after inputting '/' to access DSP-related functions.
Q: How to connect my twitter account?
Q: Where can I find Twitter tasks?
A: You can find Twitter tasks in the engage channel on DEFED's official Discord server.
Q: Why didn't I receive daily rewards after using the /daily command?
A: Make sure to:
Choose the correct engage bot when using the /daily command.
Ensure you are connected to Twitter.
Confirm you have joined DEFED's official server and actively participated in conversations.
Q: Where is the green verification button?
A: Please visit the official DEFED Discord server, open the Engage channel, and you will find the green verification button below each Twitter task.
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